State Medical Necessity Requirements Guide
Your state may have specific protections beyond federal law. Know your rights and appeal deadlines.
California Medical Necessity Requirements
Key State Protections
California Appeal Timeline
- Internal Appeal Deadline: 180 days from denial
- Internal Appeal Decision: 30 days (non-urgent), 72 hours (urgent)
- IMR Request Deadline: 6 months from final denial
- IMR Decision: 30 days (standard), 3 days (expedited)
California-Specific Appeal Tips
- Request IMR immediately after internal denial—don't wait 6 months
- For autism therapy, cite SB 946 explicitly and reference CA Health & Safety Code § 1374.73
- File complaints with CA Dept. of Managed Health Care (DMHC) for violations
- Mental health denials: Reference CA Mental Health Parity Act (SB 855)
Resources:
- CA Department of Managed Health Care: dmhc.ca.gov
- IMR Request Form: Available at DMHC website
- Consumer Hotline: 1-888-HMO-2219
New York Medical Necessity Requirements
Key State Protections
New York Appeal Timeline
- Internal Appeal Deadline: 180 days from denial
- Internal Appeal Decision: 30 days (standard), 2 days (urgent)
- External Appeal Deadline: 4 months from final denial
- External Review Decision: 30 days (standard), 2 business days (expedited)
New York-Specific Appeal Tips
- External appeals are binding—insurer must follow decision
- No fee for external review in NY (unlike some states)
- Mental health denials: Cite Timothy's Law and NY Insurance Law § 3221(l)(8)
- Cancer treatment: Reference NY Insurance Law § 4303
Resources:
- NY Dept. of Financial Services: dfs.ny.gov
- External Appeal Request Form: Available at DFS website
- Consumer Hotline: 1-800-342-3736
Texas Medical Necessity Requirements
Key State Protections
Texas Appeal Timeline
- Internal Appeal Deadline: 180 days from denial (non-urgent), immediately (urgent)
- Internal Appeal Decision: 30 days (standard), as soon as possible (urgent)
- External Review Deadline: 120 days from final denial
- External Review Decision: 45 days (standard), 5 business days (urgent)
Texas-Specific Appeal Tips
- File complaint with TDI if insurer violates procedural requirements
- For HMOs: Use TX Insurance Code § 843 appeal procedures
- Emergency denials: Reference TX Insurance Code § 1271.155
- Mental health: Cite TX Insurance Code § 1355.001 et seq.
Resources:
- Texas Dept. of Insurance: tdi.texas.gov
- Consumer Help Line: 1-800-252-3439
Florida Medical Necessity Requirements
Key State Protections
Florida Appeal Timeline
- Internal Appeal Deadline: 180 days from denial
- Internal Appeal Decision: 30 days (standard), 72 hours (urgent)
- External Review Deadline: 4 months from final denial
- External Review Decision: 45 days (standard), 72 hours (expedited)
Florida-Specific Appeal Tips
- External review requires $25 filing fee (refunded if you win)
- Autism coverage: Reference FL Statute § 627.6686
- Mental health denials: Cite FL Statute § 627.668
- File complaints with FL Dept. of Financial Services
Resources:
- FL Office of Insurance Regulation: floir.com
- Consumer Helpline: 1-877-693-5236
Illinois Medical Necessity Requirements
Key State Protections
Illinois Appeal Timeline
- Internal Appeal Deadline: 180 days from denial
- Internal Appeal Decision: 30 days (standard), 72 hours (urgent)
- External Review Deadline: 4 months from final denial
- External Review Decision: 45 days (standard), 72 hours (expedited)
Illinois-Specific Appeal Tips
- External review decisions are binding on insurers
- Autism coverage: Reference IL Public Act 096-1346
- Mental health: Cite 215 ILCS 5/370c
- File complaints with IL Dept. of Insurance for violations
Resources:
- IL Dept. of Insurance: insurance.illinois.gov
- Consumer Hotline: 1-877-527-9431
Pennsylvania Medical Necessity Requirements
Key State Protections
Pennsylvania Appeal Timeline
- Internal Appeal Deadline: 180 days from denial
- Internal Appeal Decision: 30 days (standard), 72 hours (urgent)
- External Review Deadline: 4 months from final denial
- External Review Decision: 45 days (standard), 72 hours (expedited)
Pennsylvania-Specific Appeal Tips
- Autism coverage: Reference Act 62 of 2008
- Mental health parity: Cite 40 Pa. Code § 9.681
- External review is binding on insurers
- File complaints with PA Insurance Department
Resources:
- PA Insurance Dept.: insurance.pa.gov
- Consumer Hotline: 1-877-881-6388
General State Requirements (All States)
While each state has specific laws, these protections apply broadly:
Federal Protections (Apply Everywhere)
Common State Protections to Research
| Protection Type | What to Look For | Where to Find It |
|---|---|---|
| Autism Coverage | Age limits, hour limits, ABA therapy mandates | State insurance department website |
| Mental Health Parity | Session limits, copay equality, prior auth rules | State mental health agency |
| Cancer Treatment | Off-label drug coverage, clinical trial costs | State insurance code |
| Infertility Treatment | IVF coverage mandates, age limits | State health department |
| External Review Rights | Timeline, cost, binding vs. advisory | State insurance department |
| Appeal Deadlines | Internal appeal window, external review window | Denial letter, state insurance code |
How to Research Your State's Laws
- Visit your state insurance department website (search "[State] Department of Insurance")
- Search for consumer guides on health insurance appeals and rights
- Look for specific mandates related to your condition (autism, cancer, mental health, etc.)
- Call the consumer hotline and ask about medical necessity appeal rights
- Request external review information and forms
Universal Appeal Timeline (Most States)
- Internal Appeal Deadline: 180 days from denial (standard), immediate (urgent)
- Internal Appeal Decision: 30 days (standard), 72 hours (urgent)
- External Review Deadline: 4 months from final internal denial
- External Review Decision: 45 days (standard), 72 hours (expedited)
Need Help Navigating Your State's Laws?
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States with Strong Autism Mandates
California, New York, Illinois, Pennsylvania, Massachusetts, New Jersey, Connecticut, Maryland, Missouri, Indiana (among others)
What this means: Insurers must cover autism diagnosis and treatment including ABA therapy. Some states have no annual caps.
States with Strong Mental Health Parity
California (SB 855), New York (Timothy's Law), Illinois, Vermont, Maryland, Massachusetts
What this means: Mental health coverage must equal medical coverage. No different copays, deductibles, or visit limits.
States with Cancer Treatment Protections
California, New York, Florida, Texas, Illinois, Georgia, Louisiana, Maryland
What this means: Must cover off-label cancer drug uses if listed in medical compendia. Some require clinical trial coverage.