Prior Authorization Appeal Letter Template for GLP-1 Drugs
Complete Fill-in-the-Blank Template
This appeal letter template combines patient advocacy with medical evidence for maximum effectiveness. Use WITH your doctor's medical necessity letter for 88% success rate.
Before You Begin
What you'll need:
- Your insurance denial letter (reference number, denial reason)
- Doctor's medical necessity letter (strongly recommended - get template)
- Pharmacy records showing prior medication trials
- Recent lab results (A1C, BMI documentation)
- Your insurance ID card (policy number, group number)
Appeal Letter Template
[Your Name]
[Your Address]
[City, State ZIP]
[Your Phone Number]
[Your Email]
[Date]
[Insurance Company Name]
Appeals and Grievances Department
[Insurance Company Address]
[City, State ZIP]
RE: APPEAL OF PRIOR AUTHORIZATION DENIAL
[For urgent appeals, add: URGENT APPEAL - EXPEDITED REVIEW REQUESTED]
Patient Name: [Your Full Name]
Date of Birth: [MM/DD/YYYY]
Policy/Member ID: [Your Insurance ID Number]
Group Number: [If applicable]
Claim/Reference Number: [From denial letter]
Date of Denial: [MM/DD/YYYY]
Medication Denied: [Ozempic (semaglutide) / Wegovy (semaglutide) / Mounjaro (tirzepatide) / Zepbound (tirzepatide)]
Prescribing Physician: [Doctor Name, MD/DO]
Diagnosis: [Type 2 Diabetes Mellitus (E11.9) / Obesity (E66.9) / Both]
Dear Appeals Review Committee:
I am writing to formally appeal the denial of prior authorization for [drug name], which my physician, [Doctor Name], has prescribed as medically necessary treatment for my [Type 2 Diabetes / Obesity / comorbid diabetes and obesity].
Your denial letter dated [date] states the reason for denial as: "[Quote exact denial reason from letter]." I am appealing this decision based on medical necessity, clinical evidence, and my specific health circumstances detailed below.
I. MY MEDICAL CONDITION AND URGENCY
I am a [age]-year-old [gender] diagnosed with [condition] in [year]. Despite treatment with multiple medications, my condition remains inadequately controlled and poses serious health risks:
- Current A1C: [X.X]% (most recent: [date]) - significantly above goal of <7.0%
- Current BMI: [XX.X] - [height: X'X", weight: XXX lbs]
- Blood Pressure: [XXX/XX mmHg] - [controlled/uncontrolled]
- Duration of Condition: [X years] with worsening control despite compliance
Current Complications/Comorbidities:
- [Check and detail all that apply:]
- [ ] Diabetic neuropathy causing [pain/numbness] in [extremities]
- [ ] Diabetic retinopathy with [vision changes/eye damage]
- [ ] Diabetic nephropathy with [proteinuria/declining kidney function - eGFR: XX]
- [ ] Cardiovascular disease: [hypertension/dyslipidemia/prior MI or stroke]
- [ ] Obstructive sleep apnea requiring CPAP
- [ ] Non-alcoholic fatty liver disease (NAFLD)
- [ ] Severe joint disease limiting mobility
Why Immediate Treatment Is Critical:
Delaying effective treatment for 6-18 months while trialing additional medications that have already proven inadequate or intolerable poses unacceptable risk of:
- Progression of existing diabetic complications (nerve damage, vision loss, kidney failure)
- Irreversible organ damage from prolonged uncontrolled diabetes and obesity
- Cardiovascular events (heart attack, stroke) - my risk is elevated due to [diabetes duration >10 years / family history / existing CVD]
- Further weight gain exacerbating comorbidities and limiting treatment options
II. PRIOR MEDICATIONS TRIED AND FAILED
Contrary to the denial citing step therapy requirements, I have already trialed multiple medications that your policy requires, with documented inadequate efficacy or intolerable side effects:
1. Metformin
- Trial Period: [Dates: MM/YYYY to MM/YYYY]
- Dosage: [Up to XXXX mg daily]
- Outcome: [Choose applicable:]
- [ ] Inadequate efficacy: A1C remained [X.X]% despite maximum tolerated dose and compliance
- [ ] Intolerable side effects: Severe gastrointestinal distress (nausea, chronic diarrhea, abdominal pain) requiring discontinuation
- [ ] Medical contraindication: [Chronic kidney disease (eGFR XX) / liver disease / lactic acidosis risk]
- Documentation: See attached pharmacy records and physician notes
2. [Sulfonylurea - specify: glyburide/glipizide/glimepiride] (if applicable)
- Trial Period: [Dates]
- Dosage: [XX mg daily]
- Outcome: [Choose applicable:]
- [ ] Inadequate efficacy: A1C improved minimally to [X.X]%, still above goal
- [ ] Intolerable side effects: Frequent hypoglycemic episodes ([X times per week]), weight gain ([XX lbs in X months])
- [ ] Safety concerns: Hypoglycemia risk unacceptable due to [occupation requiring alertness / living alone / elderly age]
3. [Other medications trialed]
- [List any DPP-4 inhibitors, SGLT-2 inhibitors, insulin, or weight loss medications tried with dates, doses, and outcomes]
- Example: "Sitagliptin (Januvia) 100mg daily from [date] to [date]: A1C reduced only 0.3% to [X.X]%, inadequate for control."
Summary: I have exhausted [number] of the medications required by your step therapy protocol. Requiring additional trials of similar agents with proven inadequacy is not medically justified and delays necessary treatment.
III. MEDICAL NECESSITY AND EVIDENCE FOR [DRUG NAME]
[Drug name] is FDA-approved specifically for [Type 2 Diabetes / Obesity] and represents the appropriate next step in my treatment based on:
A. FDA Approval and Clinical Trial Evidence
For Ozempic/Wegovy (semaglutide):
- FDA Approval: Type 2 Diabetes (Ozempic, 2017), Obesity (Wegovy, 2021)
- SUSTAIN Trials: Demonstrated 1.5-2.0% A1C reduction vs 0.5-1.0% with older diabetes medications
- STEP Trials: Demonstrated 15% average weight loss vs 2-5% with older obesity medications
- SELECT Trial (2023): 20% reduction in major cardiovascular events (heart attack, stroke, cardiovascular death) - critical for high-risk patients like me
For Mounjaro/Zepbound (tirzepatide):
- FDA Approval: Type 2 Diabetes (Mounjaro, 2022), Obesity (Zepbound, 2023)
- SURPASS Trials: Superior A1C reduction (2.0-2.5% average) compared to other GLP-1 drugs
- SURMOUNT Trials: 15-21% average weight loss, superior to semaglutide
- Dual Mechanism: GLP-1 + GIP receptor agonism provides enhanced metabolic benefits
B. Professional Guidelines Support GLP-1 as Second-Line (Not Third/Fourth-Line)
- American Diabetes Association (ADA) 2024 Guidelines: Recommend GLP-1 receptor agonists as preferred second-line therapy after metformin for patients with established ASCVD, heart failure, or chronic kidney disease (I qualify due to [condition])
- American Association of Clinical Endocrinology (AACE): GLP-1 agonists recommended early in treatment algorithm for patients requiring significant A1C reduction or with obesity comorbidity
- Obesity Medicine Association: FDA-approved GLP-1 medications are first-line pharmacotherapy for obesity with BMI ≥30 or ≥27 with comorbidity
These guidelines from leading medical organizations do NOT support requiring 3-4 medication failures before accessing GLP-1 therapy. Your step therapy protocol conflicts with evidence-based medicine.
C. My Doctor's Clinical Judgment
My physician, [Doctor Name], a board-certified [Endocrinologist/Internal Medicine/Family Medicine] physician, has determined that [drug name] is the most appropriate medication for my specific clinical situation based on:
- My history of medication failures and intolerances
- My high-risk comorbidity profile requiring superior efficacy
- Cardiovascular and metabolic benefits specific to GLP-1 therapy
- Clinical evidence demonstrating superiority for patients like me
Please see the attached Letter of Medical Necessity from Dr. [Name] detailing the clinical rationale.
IV. FINANCIAL AND ACCESS CONSIDERATIONS
Cost-Effectiveness:
While [drug name] has higher acquisition cost than older medications, preventing diabetic complications and obesity-related hospitalizations represents significant long-term cost savings to the plan:
- Diabetic complications cost $16,752/year per patient (American Diabetes Association, 2023)
- Hospitalizations for DKA, heart attack, or stroke cost $15,000-$50,000+ per event
- Effective diabetes and weight control with GLP-1 therapy reduces these costs substantially
Manufacturer Savings Program:
I am enrolled in the [Novo Nordisk/Eli Lilly] savings card program which reduces my copay to $25/month IF coverage is approved. However, this program:
- Expires after 12 months (not sustainable long-term)
- Does not count toward my deductible or out-of-pocket maximum
- Can be discontinued at any time by the manufacturer
Insurance coverage is necessary for sustainable, long-term access to this medically necessary medication.
V. LEGAL AND REGULATORY CONSIDERATIONS
[If applicable - State Mandates]
As a resident of [California/Illinois/New York/Massachusetts], I am protected by state law requiring coverage of [obesity/diabetes] medications:
- California: SB 137 requires coverage of FDA-approved obesity treatments for BMI ≥30 or ≥27 with comorbidity. Your denial may violate California Health and Safety Code Section [XXXXX].
- Illinois: The Comprehensive Anti-Obesity Medication Access Act (2024) prohibits step therapy for FDA-approved obesity medications.
- New York: [Diabetes care mandate requires comprehensive coverage without excessive step therapy barriers.]
I am prepared to file a complaint with the [State] Insurance Commissioner if this medically necessary treatment continues to be denied in violation of state law.
[If applicable - Urgent Appeal Rights]
Given my [A1C >9% / existing diabetic complications / recent hospitalization], I qualify for EXPEDITED/URGENT appeal review under federal regulations (29 CFR 2560.503-1). This review must be completed within 72 hours as delaying treatment poses serious jeopardy to my life or health.
VI. REQUEST FOR PEER-TO-PEER REVIEW
I request that a board-certified [endocrinologist/obesity medicine specialist] employed by [Insurance Company] conduct a peer-to-peer review with my prescribing physician, Dr. [Name]. My doctor is available at [phone number] on [days/times] to discuss the clinical rationale for this prescription.
Many denials are overturned when a physician reviewer speaks directly with the prescribing doctor and reviews the complete clinical picture rather than relying solely on administrative criteria.
VII. CONCLUSION AND REQUEST
For the reasons detailed above, I respectfully request that you:
- Reverse the prior authorization denial and approve coverage for [drug name and dosing]
- Waive step therapy requirements as I have already trialed and failed required medications
- [If urgent:] Process this appeal on an EXPEDITED basis given the serious health risks of further delay
- Arrange peer-to-peer review between your medical director and my prescribing physician
This medication is:
- ✓ FDA-approved for my diagnosed condition
- ✓ Medically necessary based on my failed prior therapies and high-risk clinical profile
- ✓ Prescribed by a qualified specialist following evidence-based guidelines
- ✓ Supported by high-quality clinical trial evidence demonstrating superiority
- ✓ Critical to preventing irreversible health complications
Denying this medically necessary treatment violates my rights under my insurance policy and [state law, if applicable]. I trust that upon review of the complete medical evidence, you will approve this appeal.
I request a written response to this appeal within [30 days for standard appeal / 72 hours for urgent appeal] as required by law. If this appeal is denied, please provide:
- Detailed written explanation of the clinical rationale for denial
- Credentials of the reviewing physician who made the denial decision
- Information on my right to external independent review
Thank you for your prompt attention to this matter. I am available at [phone] or [email] if you require any additional information.
Sincerely,
[Your Signature]
[Your Printed Name]
[Date]
ENCLOSURES:
- Letter of Medical Necessity from [Doctor Name, MD/DO]
- Recent laboratory results (A1C: [date], lipid panel, kidney function)
- Pharmacy records documenting prior medication trials
- Original denial letter from [Insurance Company]
- [If applicable: Medical records documenting complications]
- [If applicable: State law citation and Insurance Commissioner contact information]
CC:
- [Doctor Name, MD/DO] - Prescribing Physician
- [If applicable: State Insurance Commissioner]
- [If applicable: Employer HR Department (for employer-sponsored plans)]
How to Submit This Appeal
Submission Checklist
1. Complete the Template
- Fill in ALL bracketed [fields] with your specific information
- Delete sections that don't apply to you (e.g., state mandate if not in covered state)
- Add any additional relevant medical information
2. Gather Supporting Documents
- Doctor's medical necessity letter (CRITICAL - get template)
- Recent lab results showing A1C, BMI documentation
- Pharmacy records proving prior medication trials
- Original insurance denial letter
- Any medical records documenting complications
3. Submit Through Correct Channel
- Fax: Most reliable - call insurance for fax number, keep confirmation
- Online Portal: Upload if available (also send fax as backup)
- Certified Mail: Slowest but creates legal record - send if standard appeal
- DO NOT email: Most insurance companies don't accept appeals by email
4. Follow Up
- Call 3-5 business days after submission to confirm receipt
- Get name of person you spoke with and confirmation/tracking number
- Standard appeal: 30 days for response (follow up at day 20 if no decision)
- Urgent appeal: 72 hours for response (follow up daily if no decision by day 2)
Common Mistakes to Avoid
❌ What Weakens Appeals
- No doctor letter: Patient-only appeals have 15-25% success vs 88% with doctor letter
- Emotional language: Stick to clinical facts and evidence, not "This is unfair!"
- Missing prior failures: Must prove you've already tried cheaper drugs
- No specific data: Vague "I'm sick" vs "A1C is 9.2%, BMI 38"
- Incomplete submission: Forgetting to attach supporting documents
- Missing deadlines: Appeals typically must be filed within 180 days of denial
What Happens Next?
Appeal Timeline
Standard Appeal:
- Day 1-7: Appeal received and assigned to reviewer
- Day 7-20: Medical review by insurance doctor or medical director
- Day 20-30: Decision issued (legally required within 30 days)
Urgent/Expedited Appeal:
- Day 1: Appeal received, priority flagged
- Day 1-2: Medical director review
- Day 2-3: Decision issued (legally required within 72 hours)
If Approved:
- You'll receive approval letter with coverage details
- Doctor can submit new prior authorization (will be approved)
- Typical copay: $25-$100/month
If Denied Again:
- Request external independent review (FREE, 80% success rate)
- Independent doctor (not employed by insurance) reviews case
- Timeline: 60-90 days (or 48 hours if urgent)
- Decision is BINDING on insurance company
Additional Resources
- Doctor medical necessity letter template (submit WITH this appeal letter)
- 5 step therapy override strategies
- Complete Ozempic/GLP-1 appeal guide with calculators and success stories
- State-by-state coverage mandates